IT Resource

Telstra has failed to meet Sol Rujillo’s June 30 deadline for completing the migration of 5 million users to a new billing system, despite its claiming less than four months ago that the multi-million-dollar overhaul would be complete on time.

Mr Trujillo told analysts at Telstra’s half-yearly results in late February that the migration was “on plan” and that he would reveal whether the telco had “hit” its goal of completing the migration by the end of the 2007-08 financial year during full-year results in August.

However, a Telstra representative confirmed yesterday that progress was “satisfactory”, but that the migration of customers was still ongoing, despite the deadline.

The failure to meet the deadline is likely to see Telstra forced to continue pumping funds into running the legacy system as well as the new platform.

Telstra has not revealed any details of how many customers have already been migrated to the new billing platform.